How do I start an exchange or return?

We want you to love your Tenkey. Pretty simple, right? If you’ve ordered the wrong size or have any other issue, you can always exchange or return your order so long as:

• Your items are unworn, undamaged, in re-sellable condition, (i.e. no creases or wear on soles), and in their original packaging.
• Your return request is submitted within 30 days of receiving your original order.

We offer free exchange or return shipping for items valued at $80 or more within the contiguous United States. Exchanges or returns for items under $80 may be subject to a $5 handling fee. Please view our full return policy here for more details.

Click here to get started on an exchange or return. And remember, our customer care team is always here to help if you need us! Feel free to email us with any questions or concerns.