How do I change or cancel my order after it has been placed?

Our orders are packaged and shipped out quickly after they are placed to ensure that your boots arrive as soon as possible. Because of this, any changes to your order (including address changes, product changes, or cancellations) must be requested as soon as possible after your order has been placed. We’ll do our best to accommodate your request, but cannot guarantee any changes will be able to be made after your order has been placed. Depending on the amount of time after the order has been placed, order changes may be subject to a fee of $17.60.

Please note that we cannot currently accommodate order changes or cancellations for Kato or Yellow108 products, or for international orders.

Need to make a change to your order? Send us an email.