I haven’t received my order/shipping confirmation email. What should I do?

If you haven’t received an email confirmation yet, there are a few things you can do:

• Check your spam folder. Some email providers might mark our emails as spam.
• If you’re using Gmail, check your Promotions inbox by clicking the “Promotions” tab at the top of the page (see image here).

If neither of those things work, send us an email. We’ll help update you on your order status. To ensure delivery to your inbox, please add [email protected] to your address book and safe-sender list.