Once our warehouse has received your return, please allow up to 15 business days for a refund or store credit to be issued. If it has been longer than 15 busi, please contact us here.
If you placed a return or exchange through our online portal and it’s been longer than 14 business days since our warehouse received your return, drop us a line so that we can expedite the process. Contact us here.
We want you to love your boots. Pretty simple, right? For details on how exchanges & returns work for your location, please visit our International Shipping & Returns page here!
We want you to love your Tenkey. Pretty simple, right? If you’ve ordered the wrong size or have any other issue, you can always exchange or return your order so long as: We offer free exchange or return shipping for items valued at $80 or more within the contiguous United States. Exchanges or returns for […]